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If you're not sure how to begin your new heating journey, speaking to one of our experts can help kickstart your project and guide you through the process from start to finish.
We aim to process a return as soon as possible after it has been physically delivered back to our warehouse.
On busy periods we may take up to 14 days to action the return, although we aim to do so considerably sooner.
If you have not heard back from us via an email within 14 days, then please contact our customer service team.
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If you're not sure how to begin your new heating journey, speaking to one of our experts can help kickstart your project and guide you through the process from start to finish.
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