Book a free phone consultation
If you're not sure how to begin your new heating journey, speaking to one of our experts can help kickstart your project and guide you through the process from start to finish.
Will I be contacted if there's a delay?
Occasionally, the delivery time you’ve been given can change due to unexpected delays or issues. We will update you as soon as we hear about any delays to your order via email.
We have a dedicated Product Solutions Team tasked with sourcing and offering alternatives to help keep your project on track. We will try to offer you an alternative wherever possible. You can also choose to receive a refund or wait for your original item to arrive.
Was this article helpful?
Related FAQs
Can't find what you're looking for?
Sales & Product Advice Team
Do you need more information on certain products or advice on what may suit your project best? Our sales team are here to help. Give them a call on 01202 612 808.
Customer Service Team
Need help with an existing order? Our customer service team are on hand to help with any queries or issues.
Our buying guides will help you choose your new heating with confidence.
Our radiator and towel rail design guides cover everything from modern & traditional styles to choosing the correct finishes.
We’ll take you through all the vital knowledge required to complete the job yourself.
Rated as "Excellent"
All of our reviews are verified via independent review site Trustpilot, so you can be assured every comment is from a real customer and their feedback is genuine.
Shop now. Pay with Klarna.
Get more time to pay with Klarna.
