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When will I get an invoice?

We send VAT invoices automatically on the day your order is dispatched. You don't need to get in touch to request one.

Look out for an email titled 'Order Dispatched - Here's what to expect next'. Your invoice will be attached to this email, alongside all the information you need to prepare you for receiving your order.

If you've not received it, please check your spam filter before getting in touch to request a copy.

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Sales & Product Advice Team

Do you need more information on certain products or advice on what may suit your project best? Our sales team are here to help.

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Opening Hours
Mon & Tuesday: 8.30am-5pm
Wednesday: Closed
Thursday & Friday: 8.30am-5pm
Saturday: 9am - 1pm

Customer Service Team

Need help with an existing order? Our customer service team are on hand to help with any queries or issues.

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Opening Hours
Mon & Tuesday: 8.30am-5pm
Wednesday: Closed
Thursday & Friday: 8.30am-5pm
Saturday: 9am - 1pm

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If you're not sure how to begin your new heating journey, speaking to one of our experts can help kickstart your project and guide you through the process from start to finish.

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