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If you're not sure how to begin your new heating journey, speaking to one of our experts can help kickstart your project and guide you through the process from start to finish.
Can I split an order to get in stock items sooner?
If you purchase a pre-order item (i.e. an item that states ‘Delivery from [date]’ on the product page and within the basket) we’ll automatically dispatch this separately from anything else that you order, at no extra cost to you.
Depending on the items selected, you may be given the option to split your order within the checkout so that any items currently in stock reach you sooner than items with estimated lead times (e.g. 3-7 working days). There may be additional charges, and these will be clearly displayed within the checkout prior to confirming.
If you’d like to split your order after checkout, please contact our customer service team via live chat or email.
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