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If you're not sure how to begin your new heating journey, speaking to one of our experts can help kickstart your project and guide you through the process from start to finish.
Why is my order delayed?
Occasionally, the delivery time you’ve been given can change due to unexpected delays or issues. We will update you as soon as we hear about any delays to your order via email.
We have a dedicated Product Solutions Team tasked with sourcing and offering alternatives to help keep your project on track. We will try to offer you an alternative wherever possible. You can also choose to receive a refund or wait for your original item to arrive.
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Sales & Product Advice Team
Need advice or help with a new order? Our sales team are here to help. Give them a call on 01202 612 808, 9:30am - 4pm, Monday to Friday.
Customer Service Team
Need help with an existing order? Our customer service team are on hand to help with any queries or issues.
Our buying guides will help you choose your new heating with confidence.
Our radiator and towel rail design guides cover everything from modern & traditional styles to choosing the correct finishes.
We’ll take you through all the vital knowledge required to complete the job yourself.
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