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If you're not sure how to begin your new heating journey, speaking to one of our experts can help kickstart your project and guide you through the process from start to finish.
Can I change my delivery address after ordering?
To help protect against fraudulent payments, we are not able to change your delivery address after you’ve placed an order. This applies to payments made by credit or debit card, Klarna, Clearpay, PayPal and all other payment methods apart from direct bank transfer.
If you can no longer accept delivery at the original address, please contact us via live chat or email and we can cancel and refund your original order and create a new order with the updated delivery address.
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Sales & Product Advice Team
Do you need more information on certain products or advice on what may suit your project best? Our sales team are here to help. Give them a call on 01202 612 808.
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Need help with an existing order? Our customer service team are on hand to help with any queries or issues.
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